Common solar problems
Solar not doing what you were promised? Start with the cheapest fix.
Most solar complaints fall into four groups: payments higher than expected, loan costs nobody explained, savings that never showed up, and a system that isn't performing. Many have a cheaper fix than a fight with the lender, like a call to your loan servicer or a warranty claim. Challenging the deal itself comes in when the sale or the paperwork broke the rules.
Updated · Solar Resolution Advocates
Does any of this sound familiar?
You're not alone. Many homeowners run into these after going solar.
High monthly payments
Payments higher than you expected, or a payment that went up.
Unexpected loan costs
Fees or financing terms nobody explained during the sale.
Savings below what you were told
Your utility bills or savings don't match the sales projection.
System not performing
Production, service, or installer problems, including an installer that's gone.
The cheapest fix comes first
Not every solar problem needs a fight with the lender. Here's the order we look at it in.
- 1
Call your loan servicer
FreeAsk for your payoff amount, your payment history, a full copy of your contract, and what it would take to bring the payment back down.
- 2
Fix the system
Often freeIf it's off or underproducing, a warranty claim or a repair may be all you need. If your installer is gone, another one can service it.
- 3
Fix the payment
VariesPaying the loan down can reset the payment to where it started.
- 4
Sell or transfer
VariesSelling? The loan can usually be paid off at closing, and a lease or PPA can often move to the buyer.
- 5
Challenge the deal
Our partnerIf the sale or the paperwork broke the rules, our resolution partner works to cancel the loan, cut the balance, or remove hidden fees and the lien.
Your solar loan deserves a closer look.
Start with the short form. The consultation is free.
Start my solar loan review