Solar Resolution Advocates

Questions

Questions homeowners ask about solar loan reviews

No review can promise your loan will be cancelled, we are not a law firm, and the consultation is free. Keep making your payments while we look. The details are below. If your question isn't here, email support@solarresolutionadvocates.com.

Updated · Solar Resolution Advocates

All questions

Does a review guarantee my loan will be cancelled?

No. No one can promise that. Some deals can be cancelled or reduced. Others are legal but overpriced, and a cheaper fix makes more sense. Your free consultation shows you which kind you have.

Is Solar Resolution Advocates a law firm?

No. Solar Resolution Advocates is a brand of Local Utility Services LLC. We are not a law firm and don't give legal advice. If you go ahead, our resolution partner handles your case under its own written agreement with you.

What does it cost?

The form and the consultation are free. If you go ahead, the service fee is in writing before you sign. You can pay it up front or apply to pay over time with Hearth or Upstart. Repairs are quoted separately by an installer.

Should I stop paying while you look?

No. The loan keeps running until it's resolved, and a missed payment brings late fees, a mark on your credit and possibly a collector. If a payment is going to be hard, tell us early.

Do I need my loan documents ready?

No. You can start with what you know. We'll tell you which documents help, and with your written permission the rest can be requested from the lender.

How long does it take?

The consultation takes about 20 minutes. Resolving a loan takes months, and longer if it goes to arbitration.

My installer went out of business. Now what?

Your loan usually stays in place, and the company servicing it may have changed. We find out who holds it now, what warranty still applies, and who can service the system.

Who sees my information?

We use it for your consultation. If you go ahead, we share it with our resolution partner, with your OK. We don't sell it.

I'm not in California. Can you help?

Choose your state on the form. The program is expanding, and we'll let you know if we can help where you live.

Your solar loan deserves a closer look.

Start with the short form. The consultation is free.

Start my solar loan review