Solar Resolution Advocates

Solar loan review

How a solar loan review works

It starts with a short form and a free consultation of about 20 minutes. We go through what you owe, what you signed and what your system produces, then tell you which options fit your deal, cheapest first. If you go ahead, any fee is in writing before you sign, and you can pay it up front or apply to pay over time.

Updated · Solar Resolution Advocates

How it works

Simple steps to understand your situation and what you can do about it.

  1. 1

    Tell us what happened

    A short form about your system and your financing. It takes about two minutes.

  2. 2

    Your free consultation

    A call of about 20 minutes. We go through how it was sold, what you signed, how it's working and what you pay, and whether our service fits your deal.

  3. 3

    Decide on next steps

    If you go ahead, the fee is in writing before you sign. Pay it up front, or apply to pay over time with Hearth or Upstart.

What we look at

On your free consultation we go through three things.

What you owe

  • What you financed vs. what the system should cost
  • Any dealer fee folded into your balance
  • Your rate, term and total cost
  • Payment resets, and the paydown they assumed
  • What you were promised vs. your real bills

What you signed

  • Every signature, initial and date
  • The copies you were owed
  • The cancellation notice: there, right, explained
  • Which language the sale was in
  • Any filing on your home, and who holds your loan now

What it produces

  • What it makes vs. what you were promised
  • Permission to operate and inspections
  • Whether monitoring works
  • Who still stands behind the warranty
  • What a repair would cost

What helps to have handy

You don't need any of it to start. Bring what you have to the consultation, and we'll tell you what else is worth getting.

  • Loan, lease or PPA agreement
  • Installation contract
  • Anything the salesperson showed you (proposal, savings estimate)
  • Your last 12 months of electric bills, or your annual true-up
  • Recent loan statements
  • Screenshots from your monitoring app
  • Texts and emails with the solar company
  • Any notice about a lien or UCC filing

Cost, timing and your payments

What does it cost?

The form and the consultation are free. If you go ahead, the service fee is in writing before you sign. You can pay it up front or apply to pay over time with Hearth or Upstart. Repairs are quoted separately by an installer.

How long does it take?

The consultation takes about 20 minutes. Resolving a loan takes months, and longer if it goes to arbitration.

Should I stop paying while you look?

No. The loan keeps running until it's resolved, and a missed payment brings late fees, a mark on your credit and possibly a collector. If a payment is going to be hard, tell us early.

All questions

Your solar loan deserves a closer look.

Start with the short form. The consultation is free.

Start my solar loan review